Privacy Policy

Last Updated: August 17, 2023

This Privacy Policy governs the collection, use, maintenance, and disclosure of information by Trovista, LLC (“Trovista,” “we,” or “us”) from users (each, a “User”) of the lifestorypro.com and app.lifestorypro.com website (the “Site”). This Privacy Policy applies to the Site and all products and services offered by Trovista, LLC.

Personal Identification Information

We may collect personal identification information from Users in various ways, including when Users visit our site, subscribe to the newsletter, fill out a form, and engage with other activities, services, features, or resources available on our Site. The information we may collect includes, but is not limited to, name, email address, mailing address, and phone number. Users may choose to visit our Site anonymously. We only collect personal identification information from Users if they voluntarily submit such information to us. Users can always choose not to provide personally identifiable information, although this may prevent them from participating in certain Site-related activities.

Non-personal Identification Information

We may gather non-personal identification information about Users whenever they interact with our Site. This may include browser names, computer types, technical details about Users’ connections to our Site (such as operating systems and internet service providers), and similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance the User experience. A User’s web browser places cookies on their hard drive for purposes like record-keeping and tracking information about their interactions. Users can configure their web browsers to reject cookies or to provide alerts when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are disabled.

How We Use Collected Information

Trovista LLC may collect and use Users’ personal information for the following purposes:

• Improving Customer Service: The information you provide helps us respond to your customer service requests and support needs more effectively.
• Enhancing Our Site: We may use the feedback you provide to enhance our products and services.
• Sending Periodic Emails: We may use email addresses to send information and updates related to User orders, inquiries, and requests. If a User opts-in to our mailing list, they will receive emails containing company news, updates, related product or service information, etc. Users can unsubscribe from these emails at any time by following the instructions provided at the bottom of each email.

How We Protect Your Information

We implement appropriate data collection, storage, processing practices, and security measures to safeguard your personal information, as well as usernames, passwords, transaction data, and other stored data on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to third parties. We may share aggregated demographic information that is not linked to any personal identification information with trusted business partners, affiliates, and advertisers for the purposes outlined above. We may engage third-party service providers to help operate our business and the Site or manage activities on our behalf, such as sending newsletters or surveys. We will share your information with these third parties only with your explicit permission.

Third-Party Websites

Users may encounter advertising or other content on our Site that links to sites and services offered by our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or practices of these external sites and are not responsible for their activities. Such third-party sites may have their own privacy policies and customer service policies. Interacting with these external sites is subject to their respective terms and policies.

Specific State Disclosures

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to their personal information, request deletion of their personal information, and opt-out of the sale of their personal information. For more information, please contact us at contact@lifestorypro.com.

Utah Residents: Utah residents may have specific rights under the Utah Consumer Privacy Act (UCPA), including the right to opt-out of the sale of their personal information. For more information, please contact us at contact@lifestorypro.com

Virginia Residents: Virginia residents may have certain rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a copy of their personal data. For more information, please contact us at contact@lifestorypro.com

Colorado Residents: Colorado residents may have specific rights under the Colorado Privacy Act (CPA), including the right to access and correct personal information. For more information, please contact us at contact@lifestorypro.com

Connecticut Residents: Connecticut residents may have certain rights under the Connecticut Privacy Act, including the right to access personal information and request its deletion. For more information, please contact us at contact@lifestorypro.com

Changes to This Privacy Policy

Trovista, LLC reserves the right to update this Privacy Policy at any time. We will update the “Last Updated” date at the top of this page when changes are made. Users are encouraged to check this page regularly for updates to understand how we protect the information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and become aware of any modifications.

Your Acceptance of These Terms

By using our Service, you indicate your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our Service. Continued use of the Service after changes to this policy have been posted will constitute your acceptance of those changes.

For any questions regarding this Privacy Policy, please contact us at contact@lifestorypro.com.